Type Of Personal Information Collected
We collect personal information for the Identified Purposes outlined in this policy. The type of personal information that we hold depends upon the nature of your relationship with us, and includes, but is not limited to:
- Name, address and telephone number.
- Date of birth.
- Driver’s license number.
- Credit card information.
- Medical and health information.
We use and disclose such information only for the Identified Purposes outlined below.
Limiting The Collection, Use And Disclosure Of Personal Information.
When you use our referral service, you consent to allow us to collect, use and disclose your personal information for the following purposes:
- Establishing and maintaining communications with you.
- Verifying your personal information with government agencies (MOH) and other health care providers.
- Facilitating payment of claims for medical services provided.
- Detecting and preventing fraud or other illegal activities.
- Compiling statistics.
- Complying with the law or requests of law enforcement agencies or regulators.
When we collect your personal information, we are doing so for all of the Identified Purposes simultaneously.
We ask that you know our Identified Purposes and provide your consent to us before we collect, use or disclose your personal information. You may provide your consent in a variety of ways. We rely on the following actions by you as indication of your knowledge and consent:
- You provide your implied consent when you voluntarily provide personal information to us directly or through your family physician.
- We may also ask you for your express consent for a specified purpose.
We will not disclose any medical and health information without your express consent, except for medical emergencies and as required by law.
You may withdraw your consent, but this may limit our ability to provide you with the requested service. In the event that you wish to withdraw your consent, you should contact Patient Referral Network Privacy Compliance Officer in writing.
Maintaining Accurate Information
Patient Referral Network will work to keep your personal information as accurate, complete and up to date as is necessary for our Identified Purposes.
Protecting Your Privacy
We are committed to protecting your privacy. We maintain physical, electronic and procedural safeguards to protect your personal information from unauthorized access. Our Clinic uses ClinicalLogic Electronic Medical Records software designed and maintained by Cogient Corp. As a developer of Web-based healthcare software applications, Cogient Corp has special concern for the confidentiality and privacy of each patient health care record. Safeguarding client information is not only a legal requirement, but also an important ethical obligation. Cogient’s company security policies and procedures are entirely based on the medical privacy standards established internationally, including PIPEDA in Canada.
At Patient Referral Network, we review our policies and practices, monitor our computer networks, to help us ensure the safety of your information. We restrict access to your personal information to those employees whom we have determined need to know that information to provide services to you. In addition, our employees are bound by a Privacy Code of Conduct. Employees who violate these standards are subject to disciplinary measures.
Accessing Your Personal Information
As a patient you have the right to access your information to verify its accuracy and completeness. Please send your written request to Patient Referral Network Privacy Compliance Officer. We will respond to you request within 30 days. We may charge you for providing access to your personal information. However, we will only do so after first advising you of the approximate cost. There is no charge for verifying and correcting information.